To ensure your procurement communications are seamless and recognizable, Tradogram allows you to link your business email directly to your user profile.

Currently, emails sent through Tradogram default to notifications@tradogram.com. By connecting your Google account, any Purchase Orders, Requests, or messages sent from your profile will be delivered directly from your business email address.

Email Provider Support: Tradogram currently supports direct integration with Google (Gmail / Google Workspace). Integration for Microsoft (Outlook / Office 365) is actively in development and will be available in a future update.

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Why Connect Your Email?

Connecting your personal email provides several key advantages when communicating with vendors:

• Recognized Sender: Suppliers are more likely to open emails from an address and domain they already recognize.
• Higher Deliverability: Using your official business email domain significantly reduces the chance of messages getting caught in spam or junk filters.
• Direct Inbox Replies: When a supplier replies to an email sent from Tradogram, their response goes straight to your personal inbox.
• Complete Sent History: Emails sent through Tradogram will automatically appear in your personal email provider's Sent folder.
• Immediate Delivery Feedback: Any bounce-back notifications or undeliverable notices will be delivered directly to your inbox so you can resolve delivery issues immediately.

How to Set Up Your Email Connection

Setting up the connection takes less than two minutes. Follow these steps:

1. Click on My Profile in the top-right corner of your screen.

2. Select the Email Settings tab.

3. Toggle on the option labeled "Use my personal email to send emails to suppliers."

4. Click Save.
5. Once saved, click the Connect with Google button.

6. Follow the Google sign-in prompts to authenticate your account.

Important: During the Google authorization prompt, ensure you check the box granting permission to "Send email on your behalf." If this permission is not granted, the integration will not function properly.

Once the process is complete, your connection status will update in your Email Settings tab to confirm that your account is active.

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